I usually prepare my own tax returns with the help of Turbo Tax because my finances aren’t very complicated at all. That has to change this year, however, as I learned that I’ve been missing out on several key deductions that would have resulted in greater refunds overall. I talked with an accountant about this, and he agreed that I should have more money coming back to me. He said that he could go over my returns for the last few years, file amended returns, and try to get that money for me. I thought that sounded great, so I agreed.
This conversation took place a few months ago, and since that time, I’ve tried on no less than three occasions to get back in touch with the guy (via email), but haven’t had a response from him. The price he quoted me was between $500 and $600, so he stands to make some decent money from me for a few hours’ work. Why hasn’t he gotten back to me? I have no idea, and at this point I don’t care. I’m looking for a new accountant who takes his clients more seriously.
What has happened to basic professional courtesy? Since when has it become acceptable for businesses not to return clients’ phone calls and emails? This kind of thing has been happening pretty frequently, and I have had enough of it. I’m not going to continue giving these kinds of businesses my money. If I’m not important to them, they’re not important to me. It’s that simple.